Shipping Policy

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At Performance Off Road, we want your order to reach you quickly and safely. Please review the details below.

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Processing Time
Orders are processed within 1–2 business days after payment is confirmed. Custom orders, special orders and items that need special handling may take longer. We’ll contact you if there’s a delay.

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Shipping Method
Orders ship by ground service within the United States, with delivery typically 3–7 business days after shipment. Many items ship directly from our suppliers’ warehouses, so orders with more than one item may arrive in separate packages on different days. Delivery times are estimates and aren’t guaranteed. We’re not responsible for carrier delays.

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Shipping Costs
Shipping costs are calculated at checkout.

Faster Shipping or Special Requests
Need it sooner, or have a large or special shipment? Call us at (910) 487-5964. We’ll check what’s available for your item and location, verify the exact cost, and send you a secure payment link.

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Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number.

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Shipping Restrictions
We ship within the United States only. We do not ship to P.O. Boxes, APO/FPO addresses or international destinations. Orders to Alaska, Hawaii and U.S. territories may require a shipping quote. Please call before ordering.

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Damaged, Wrong or Missing Items
Please inspect your order when it arrives. If anything is damaged, incorrect or missing, contact us within 48 hours of delivery with photos of the item, labels and packaging. Do not install a damaged or incorrect part. We’ll make it right.

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Lost Packages
If your tracking shows delivered but you didn’t receive it, or the package stops moving, contact us and we’ll work with the carrier to resolve it.

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Contact Us
(910) 487-5964
team@performoffroad.com